Our policies are given below.
- Cash on Delivery: Cash on Delivery is available, but you have pay 50% advance when order.
- Are there any hidden charges (Sales Tax) when I make a purchase on “makeupnmore”: No
- Do you accept credit card: Currently we are not accepting any credit card & will be introduced very shortly as payment method
- Delivery time: 24 – 72 hours for Uttara sector 4&6. In Dhaka, the product delivery takes 3 to 5 business days. Outside Dhaka 5 to 7 business days.
- Return Policy: Customer can easily return the product to the delivery person when the delivery is being made
When are returns not possible?
- There are certain scenarios where it is difficult for us to support returns
- Return request is made outside the specified time frame
- Product is damaged because of use or Product is not in the same condition as you received it
- Any consumable item which has been used or installed
- Products with tampered or missing serial numbers
- Anything missing from the package you’ve received including price tags, labels, original packing, freebies and accessories.
I have changed my mind and would like to retain the product. What do I do?
Please call us to cancel your return request and we will do the needful. In case the replacement is already dispatched, you can reject the replacement item when it is delivered to you.
I want to change the address for my order. Is it possible now?
Yes, you can change your address any time before your order is dispatched by contacting Customer Care. However, there are certain situations in which it may not be possible to change the address and our Customer Care associate will guide you through the process.